Frequently Asked Questions!

How long will my order take to ship?

  • Most orders ship within 3–7 business days.

What if my order arrives damaged?

  • Please contact me within 10 days of receiving your order with photos, and I’ll arrange a refund.

Do you offer refunds?

  • Refunds aren’t available unless your order arrives damaged or there’s an error on my end, I’ll make it right. Just contact me within 10 days with a photo, and I’ll happily arrange a refund!

Do you accept exchanges?

  • At this time I don’t offer exchanges. I recommend checking the size guide before purchasing to ensure the best fit.

How should I care for my item?

  • For best results, wash your item inside out in cold water and tumble dry low (or air dry). Avoid ironing directly on the design to keep the magic glowing!